Fire Alarm Testing, Maintenance & Monitoring Services

Most occupied buildings have fire alarm systems, which are used to notify the occupants that they need to evacuate the area in the event of a fire. In modern fire alarm systems, it is common to find low-voltage addressable systems that can show the exact location where fire or smoke was detected. Some older systems, still in operation, contain conventional zoned fire alarm systems or bell and buzzer fire alarm systems that operate on 120-volts. The National Fire Alarm and Signaling Code, NFPA 72, governs the standards for these systems. The code specifies the requirements for fire alarm inspection, testing, maintenance, design, and installation.

Altus’ technicians have a thorough knowledge of NFPA 72 requirements and how they apply to your facility. In order to keep you code compliant, we evaluate local fire alarm regulations and work with your authority having jurisdiction to craft a customized fire alarm system service plan.


An operational fire alarm test involves activating the components of the system and verifying their proper functioning. There are many devices and components being tested, including:

  • Smoke detector sensitivity test
  • Notification appliance audibility/intelligibility
  • Battery load tests
  • Manual pull stations

Why Regular Fire Alarm Testing is Crucial

The importance of regular fire alarm testing cannot be overstated. Consistent and thorough testing serves is the first line of defense in safeguarding lives and property against the devastating impact of fires. It ensures that each component of your fire alarm system—from smoke detectors to manual pull stations—is in optimal working condition. Regular testing not only helps in early fire detection but also minimizes false alarms, thereby preventing unnecessary evacuations and disruptions. Moreover, compliance with NFPA 72 and other local regulations is not just a legal requirement but a moral obligation to ensure the safety of building occupants. Failure to adhere to these standards can result in legal repercussions and compromise your facility’s insurance standing. At Altus, we make it our mission to keep your fire alarm systems in impeccable condition, so you can focus on your core operations with the assurance that you are well-protected.


When a system does not emit fire alarm panel trouble signals or false alarms, fire alarm maintenance can be overlooked, but can quickly become a problem. If you don’t address small problems immediately, they may become costly repairs if you don’t have a fire alarm maintenance plan.

As part of our preventative maintenance program, Altus develops a fire alarm maintenance plan to ensure your building is regularly serviced. Besides providing emergency service, Altus also offers routine maintenance and routine service for fire alarms. Our maintenance customers have 24/7 access to our fire protection service hotline if a problem requires immediate attention. Whenever you need us, we’re here for you.

Fire Alarm Monitoring

By monitoring fire alarms, you can make sure that not a single signal will go undetected. In an emergency, every second counts. Because of this, our central station monitoring team is ready to dispatch the appropriate emergency personnel to address the crisis as soon as possible. Efforts such as this greatly reduce the possibility of potential property damage. With Fire Alarm Monitoring from Altus, you’ll have peace of mind knowing your fire alarm system is being monitored round-the-clock.

Types of Fire Alarm Systems We Service

At Altus, we specialize in servicing a diverse range of fire alarm systems to meet the unique needs of various facilities. Our expertise encompasses low-voltage addressable systems, which offer precise location tracking for fire or smoke detection, as well as conventional zoned systems and older bell and buzzer configurations operating on 120-volts.

Each system type has its own set of complexities and requirements, and our technicians are well-versed in the nuances of each, ensuring compliance with NFPA 72 standards. Whether your facility utilizes cutting-edge technology or maintains a legacy system, our team is equipped to provide comprehensive testing, maintenance, and monitoring services to keep you code-compliant and secure.

Common Issues and Troubleshooting Tips

Fire alarm systems are complex networks of sensors, alarms, and control panels, and like any technology, they can encounter issues. Some of the most common problems include false alarms, sensor malfunctions, and battery failures. False alarms can often be attributed to environmental factors like dust or steam, and regular cleaning of smoke detectors can mitigate this issue. Sensor malfunctions may require recalibration or replacement, and it’s crucial to consult your service manual or a professional for specific guidance. Battery failures are usually signaled by a persistent beeping from the alarm panel, and immediate replacement is essential for continued functionality.

For more advanced issues such as wiring problems or control panel malfunctions, professional intervention is strongly advised. Always remember to disable your system before attempting any troubleshooting to prevent accidental triggering of the alarm. Regular maintenance checks by qualified technicians can preempt many of these issues, ensuring that your system remains reliable and effective. At Altus, we offer a comprehensive maintenance plan designed to identify and address common issues before they escalate into costly repairs or safety hazards.

Service Areas: Comprehensive Coverage in the Northeastern U.S.

We’re not just any service provider; we’re your local experts in fire alarm testing, maintenance, and monitoring. Our services are available near you within the Northeastern Region of the United States. Specifically, we operate throughout New York, Maryland, Massachusetts, New Hampshire, Pennsylvania, and Rhode Island. Our proximity allows us to respond quickly to your needs, ensuring that you receive timely and efficient service. Whether you’re in the bustling heart of New York City or in rural parts of New Hampshire, our technicians are just a call away, ready to ensure your fire alarm systems meet both local and national standards.

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